General booking conditions

Every formalized and paid reservation must adhere to the following cancellation conditions and must be made by a person over 18 years of age:

In accordance with the provisions of Royal Legislative Decree 1/2007, of November 16, which approves the revised text of the General Law for the Defense of Consumers and Users and other complementary laws, (last updated 11/3/2022), the camper may withdraw from the reservation without any cost up to 14 calendar days before the start date of the contracted camp. In the event of cancellation with less than 14 calendar days before the start date of the contracted camp, the company Albergue de Surf Razo SL, as management fees and compensation, reserves the right to charge the amount of €300 per person and reserved camp to the client who has made the said cancellation.

In case of needing to cancel your camp due to causes of force majeure (as indicated by the STS of 5/26/1986 and rec 4/2012, defined as natural events and disasters, pandemics, hospitalization, among others) and with less than 14 calendar days before the start date of the reserved camp, in accordance with the provisions of the Civil Code, you must contact the company Albergue de Surf Razo SL to manage, if applicable, the said late cancellation and send the documentation justifying said cause of force majeure.

Reservations that have not been correctly completed through the reservation form on our website or through our reservation department will not be accepted. The client must be in possession of the reservation documentation with its locator number and must have made the corresponding payments within the required deadlines.

Any reservation that does not present all the required data will be canceled, as well as any reservation that has incorrect or incomplete data. Any reservation in which a payment linked to it is not presented, through one of the available payment methods and within the established payment periods, will also be canceled. In the case of payment by bank transfer or deposit into an account, Art Surfcamp reserves the right to cancel said reservation if the data reflected in it are not those indicated by the website.

Insurance

We inform you that by having the status of a camper at Artsurfcamp, you are covered by the mandatory insurance for Mandatory Sports Civil Liability. The coverages are regulated in Royal Decree 849/1993, of June 4, which determines the minimum benefits of mandatory insurance.

Also to indicate to you that for being a client of Art Surf Camp and with the objective of offering a quality product to our clients, you are also covered by an Accident Policy, whose purpose would be to cover any incident or mishap that our clients could have and in which the surf lessons you are going to take part in at Art Surf Camp are expressly insured. Policy number information is available at Artsurfcamp offices.

SAID INSURANCES ONLY COVER ACCIDENTS WITHIN THE FACILITIES OR DURING THE DEVELOPMENT OF THE CONTRACTED ACTIVITIES. THE COMPANY EXPRESSLY STATES that it will NOT be held responsible for claims for accidents, wounds, blows or damages caused by adult clients to themselves, or to third parties (persons or property) during their stay outside the facilities and/or outside the schedules established in the published program and of which all participants in said camp are informed daily by the company Albergue de Surf Razo S.L. outside the contracted activities and which appear in the contracted camp.

The client is responsible for being insured with adequate coverage against risks that may arise outside the hours of scheduled activities, since during hours outside the contracted program the adult camper is not covered by the Mandatory Sports Civil Liability Insurance.

Website terms of use will also apply

All conditions listed in “terms of use” will also be applicable to the reservation process, as well as to the rest of the website: www.artsurfcamp.com